Privacy Policy

Your privacy is our priority. Learn how we protect your data.

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GDPR Compliant

We comply with the General Data Protection Regulation (GDPR) and respect your rights to privacy, data portability, and deletion.

Data Controller Information

Company: Max Edge Society Ltd. (in formation)
Address: Prinz-Georg-Straße 19, 40477 Düsseldorf, Germany
Email: info@maxedgesociety.com
Data Protection Officer: Available at info@maxedgesociety.com

Data We Collect

Account Information

  • Name and email address
  • Discord username and ID
  • Account preferences and settings
  • Profile information you provide

Payment Information

  • Payment processed securely by Stripe
  • Billing address
  • Transaction history
  • Subscription status

Usage Data

  • Course progress and completion
  • Login dates and times
  • Features used within the platform
  • Device and browser information

Communications

  • Support tickets and emails
  • Community forum posts
  • Feedback and surveys
  • Marketing preferences

Legal Basis for Processing

Contract Performance (Art. 6(1)(b) GDPR)

Processing necessary to provide our educational services, manage your subscription, and fulfill our agreement with you.

Legitimate Interests (Art. 6(1)(f) GDPR)

Improving our services, fraud prevention, network security, and direct marketing to existing customers.

Consent (Art. 6(1)(a) GDPR)

For marketing emails to non-customers, cookies, and any optional data processing.

Legal Obligations (Art. 6(1)(c) GDPR)

Tax records, accounting requirements, and compliance with legal requests.

How We Use Your Data

  • Provide access to trading education content and community
  • Process payments and manage subscriptions
  • Send important service notifications and updates
  • Respond to support requests and inquiries
  • Improve our platform and educational content
  • Comply with legal obligations and prevent fraud
  • Send marketing communications (with consent)
  • Analyze usage patterns to enhance user experience

Data Sharing and Third Parties

We share data only with:

Payment Processors

Stripe for secure payment processing (PCI compliant)

Communication Platforms

Discord for community access (limited data shared)

Infrastructure Providers

Hosting services, CDN providers (all GDPR compliant)

Analytics Services

Google Analytics (anonymized IP addresses)

We NEVER sell your personal data to third parties.

International Data Transfers

Some of our service providers may process data outside the EU/EEA. We ensure appropriate safeguards:

  • EU-US Data Privacy Framework participants
  • Standard Contractual Clauses (SCCs)
  • Adequacy decisions by the European Commission

Data Retention

Active Accounts

Data retained while account is active plus 30 days

Financial Records

7 years as required by tax law

Marketing Data

Until consent withdrawn or 3 years of inactivity

Analytics Data

Anonymized after 14 months

Security Measures

  • 256-bit SSL/TLS encryption for all data transfers
  • Encrypted database storage for sensitive information
  • Regular security audits and penetration testing
  • Access controls and authentication protocols
  • Regular backups with encrypted storage
  • Incident response and breach notification procedures
  • Employee training on data protection
  • Secure development practices and code reviews

Cookie Policy

We use cookies to improve your experience. Types of cookies we use:

Essential Cookies

Required for site functionality (always active)

Analytics Cookies

Help us understand how you use our site (optional)

Marketing Cookies

Used for relevant advertising (optional)

View Full Cookie Policy

Your Rights Under GDPR

You have the right to:

Access (Art. 15)

Request a copy of your personal data

Rectification (Art. 16)

Correct inaccurate personal data

Erasure (Art. 17)

Request deletion ("right to be forgotten")

Portability (Art. 20)

Export your data in machine-readable format

How to exercise your rights:

  1. 1. Login to your dashboard
  2. 2. Go to Privacy Settings
  3. 3. Select your desired action
  4. 4. Or email info@maxedgesociety.com

We will respond to your request within 30 days as required by GDPR.

Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us immediately.

Accessibility

We are committed to making our platform accessible to all users, including those with disabilities.

Current Accessibility Features:

  • • Keyboard navigation support
  • • Screen reader compatible content
  • • High contrast color schemes
  • • Responsive design for all devices
  • • Clear and simple language

We continuously work to improve accessibility. If you encounter any barriers, please contact us at info@maxedgesociety.com

Compliant with European Accessibility Act (EAA) requirements effective June 2025.

Updates to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by:

  • • Posting the new policy on this page
  • • Updating the "Last updated" date
  • • Sending an email notification for material changes

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Questions About Privacy?

We're here to help. Contact our privacy team for any questions or concerns.